What our Customers say...
I came into the office this morning only to find that our water heater was leaking. Water was soaked into our carpet. I called SERVPRO and they were at our office within the hour. They cleaned up the water and removed the carpet in no time. They were quick, professional and friendly. Thanks Dave and Steve.
SERVPRO recently came to our place of business and performed a complementary ready plan. The SERVPRO staff were always professional, considerate, and highly knowledgeable. Within days of the quick visit we had a comprehensive emergency plan and they clearly marked all important areas like gas shut off connection that we didn't know was there. Thanks SERVPRO!
January 2nd was my Wife and Mother’s Birthday. I was out of state and received a call from my maintenance director stating that a broken sprinkler head had erupted one floor above my condo and flooded my unit (as well as 2 additional floors below me). I was told that SERVPRO arrived and immediately moved furniture, rugs, started extracting water and began using fans and dehumidifiers. My wife and I arrived 24 hours later to the nightmare. Thr next morning I was in touch with SERVPRO about what had happened, what was being done, and what articles had been removed for professional cleaning. While my wife and I were overwhelmed with the experience, SERVPRO handled our first few days with precise effort. I would highly recommend SERVPRO for any type of similar situation you may find yourself in. Sincerely Brad and Sara Mills, Louisville, Ky
The Tabernacle would like to extend our heartfelt thanks to your team’s diligence in completing a job well done within a limited time frame, without complaint, with friendly attitudes & a willingness to meet our every need. Your heart for giving is commendable! We appreciate you extending us the time we needed to fulfill our financial obligation to your company. It is a rare gesture in these times and we do not take what you did lightly. Thank you for your generous contribution to our ministry.
Pet School and Hotel would like to say thank you to SERVPRO of East Louisville for a GREAT JOB!
--Mary P. - Owner - Pet School and Hotel
I don't know where to start about this company and their employees. SERVPRO has come to my property to do work for me. They called ahead of time to confirm the appointment, very professional and friendly when they arrived. When I was worried about my family, Their employees also worried about my family as if it was their own. For that I am truly grateful. I have recommended SERVPRO and their employees to friends, family and businesses that I come across that might be in need. Thank you again SERVPRO for everything you do for me and everyone else you come to help.
Michael Gentry, one of your crew chiefs, is here at St. Edward due to sewer problems we recently had. Just wanted you all to know what a fine young man represents SERVPRO of East Louisville to the community.
Michael is not only a hard worker, but very well-mannered as well as reliable and self-sufficient. We are proud to have your company clean up this "stinky" mess in such a timely manner.
Thank you for a job well done!
Sincerely, Peggy N. - St. Edward Catholic Church