Recent Posts

What we do for STORMS

11/18/2019 (Permalink)

Trucks on road during storm Storm team on the scene

Storms have become stronger and more severe over the years.  However, thanks to the technology available today we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms.  When a storm event occurs all resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

Tips To Help Protect Your Home Next Time You're Out Of Town

10/1/2019 (Permalink)

Few things can turn a dream vacation into a nightmare faster than returning home to find flooding in the basement, kitchen or other rooms. While it’s easy enough to quickly arrange water pipe repair while you’re around, an unchecked leak during your absence could cause mold, structural decay and other damages to your building. The best way to minimize problems is to take steps that make them less likely to happen. Here are a few tips to help protect your home the next time you’re out of town.


Check for Leaks

Big problems often start with small annoyances, which is why you should look around the house to see if there are any tiny leaks. While it’s impossible to check every inch of your plumbing system for a broken pipe, you should focus on a few key areas where a leak might occur:

  • Under sinks
  • Around your water heater
  • Window seals
  • Loose shingles
  • Appliance hoses

Do Some Cleaning

Clogs are another issue that could lead to flooded areas of your home, so clear your gutters, downspouts and sump pits of debris. Run your sump pump to make sure it’s in good working order and install a battery-powered backup if you don’t already have one.

Why ruin your vacation by coming home to an unexpected water pipe repair bill? By taking some easy steps, you can help ensure you come back to home with no watery surprises.

Disaster Preparedness Kit

9/30/2019 (Permalink)

When preparing for a storm, it is important to make sure that you have an emergency supply kit on hand.  We all know that a supply of non-perishable food and drinking water are essential, but do you know what else should be included in your kit?  SERVPRO of East Louisville is prepared to help you pick up the pieces after the storm.  We want you to be prepared to weather the storm and recovery.  In addition to food and water, your disaster readiness kit should include the following items:

  • Battery powered or hand-cranked radio
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Manual can opener
  • Cell phone with battery backups
  • Important documents (like birth certificates, social security cards)
  • Prescription Medications

If you choose to weather the storm, it is important that you have all necessary items to get you through until help arrives.  As part of the network of SERVPRO storm teams, we are always ready to set out as soon as possible to help those affected.  We are ready and we want to make sure you are too!

How to safely use a fire extinguisher

9/25/2019 (Permalink)

chart of P.A.S.S. method P.A.S.S. method

P.A.S.S. Method

Your commercial building in Louisville, KY must be equipped with enough fire extinguishers that anyone who needs to do so can reach one quickly in an emergency. It doesn't do a lot of good to have a fire extinguisher nearby, however, if your employees don't know how to use it properly. Every person in your building needs to understand the four basic steps of the P.A.S.S. method.

1. Pull

Every canister is equipped with a safety feature that keeps it from releasing its contents spontaneously. There is a seal and a pin that holds it in place. Before you can use the extinguisher, you have to pull the pin out and break the seal.

2. Aim

You may notice that your extinguisher comes equipped with a hose. If you aim the hose at the top of the flames, however, you won't get the coverage you need. To prevent extensive fire damage that requires professional restoration services, you have to aim the hose at the base of the fire.

3. Squeeze

The fire extinguisher has a handle that allows you to release the contents of the canister. To do so, you must squeeze the handle so that the extinguishing agent comes out the end of the hose, allowing you to direct it at the base of the fire where it's aimed.

4. Sweep

If you have a small kitchen fire in your break room, you can probably put it out with the contents of the extinguisher. To do so, you need to make sure the entire base of the fire is covered in the agent that is released. Make a sweeping motion back and forth until the fire goes out or you run out of agent.
If the contents of a fire extinguisher do not put the fire out, don't grab another extinguisher. Call the fire department so that the professionals can take over. In many cases, however, using an extinguisher correctly will put out the fire and prevent a larger problem.

Fire Damage at Downtown Louisville Apartment Building

9/18/2019 (Permalink)

SERVPRO of East Louisville was called to Baptist Towers in Downtown Louisville to cleanup after a fire broke out in a unit on the 17th floor.  Our crews were on site right away to assess the damage and start working on the cleanup and remediation.  

Our Professionals carefully inspected and tested adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

The water removal process begins almost immediately and removes the majority of the water. Our crews set up dehumidifiers and air movers to remove the remaining water and complete the drying process.

Our technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Our team had to carry equipment up 17 flights of stairs because the elevators were compromised from the fire and water.  There were a total of 52 units affected from this loss.

Storm in Granite City Illinois

8/19/2019 (Permalink)

Freak storm wasn’t only cause of flooding in Granite City. Here are the other problems.

SERVPRO of East Louisville sent a Storm Team to Granite City, Illinois to help cleanup after a freak storm sent flash flooding throughout the city.  Our crews are working hard to remove water, mud and other debris from homes after the flood waters rose out of control.  We specialize in this sort of cleanup and our crews are ready to help anyone affected by the water/storms.

Read the full article regarding the flash flooding in Granite City HERE

"Flash floods that closed roads and delayed the start of the school year in Granite City are being blamed on the perfect storm: torrential rain, an outdated and inadequate storm drainage system, and political finger pointing.

A thunderstorm dropped between 5 and 7 inches of rain on the central and northern areas of Granite City Sunday night and into Monday morning, flooding the city and turning its roads into waterways. The southern part of the city received roughly 4 inches of rain.

“There was a deluge of water in a short time and the area couldn’t drain fast enough,” Madison County Chairman Kurt Prenzler said. “It was storm on top of storm.”

  

No Job Is Too Large

8/19/2019 (Permalink)

SERVPRO of East Louisville has participated many times in the Disaster Recovery Storm Team.  Our crews are ready to be dispatched all over the country to assist in the cleanup and restoration after major flooding, strong storms, hurricanes, tornadoes, and any other event that causes damage to property.  

It can be a stressful time for homeowners and/or business owners in the aftermath of a flash flood.  That's why our crews are HERE to HELP make it "Like it never even happened."  We treat each job with respect and do our very best to keep the customer informed every step of the way.  

During the recent flash flooding in Granite City, Illinois our crews worked hard to remove debris, mud, and water from homes and businesses.  Our customers can rest assured that we will do our best to save as many of their precious belongings while safely cleaning up the mess.  

SERVPRO of East Louisville is proud to be a part of the Disaster Recovery Team!

TIPS: How to safely remove mold

8/19/2019 (Permalink)

Mold can easily grow on clothes and fabric if you have too much moisture in your home. Clothes made of cotton or other organic materials make great food sources for mold and mildew to live on.

It's best to consult a professional when dealing with mold.  However, if you feel comfortable trying these steps to remove mold from clothing see below.

Tips to keep in mind when removing mold from clothes:

  1. It's best to wash your clothes in hot water. Hot water kills mold more effectively than cold water and better removes mold spores and allergens too. Of course make sure you don't use water so hot that it can damage your clothing.
  2. When you're washing your clothes with a mold killing solution, it's best to wash them through at least two full cycles. Then after your clothes have been washed hang them on the line in the sun. The heat from the sun and the sun's ultraviolet light help to kill mold.

There are quite a few solutions you can wash moldy clothes in to get rid of the mold. Some good ones include:

  • Bleach
  • Borax
  • Vinegar
  • Baking soda
  • Mold killing detergent

For the full article and a step-by-step explanation of the cleaning process, click here.

If You See Signs of Mold, 
Call Us Today – (502) 897-3608

Water Damage Causes

8/14/2019 (Permalink)

Commercial property owners/renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 

  • Malfunctioning sprinkler systems 
    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  • Damaged appliances and equipment .  This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
  • Broken pipes and plumbing.  Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
  • Backed up sewer lines.  This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
     
    If your business has suffered water damage, SERVPRO of East Louisville will get you back up and running again. Call us anytime 24/7 at 502-897-3608.  We are HERE TO HELP!

Why it's important to call SERVPRO at the first sign of water damage

2/15/2019 (Permalink)

The amount of damage water can cause is amazing and often underestimated by homeowners. Excess moisture is bad enough, but when a home is flooded or hit with a plumbing disaster (like a busted pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. 

Floods, sewage back flows, and other sources of contaminated fluid usually cause the worst damage.  Water can be filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow in an alarming rate in contaminated fluid, and severe health risks can be caused by these contaminants.

This problem is compounded by the composition of most homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores, and any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

SERVPRO of East Louisville will dry the home quickly and apply antibacterial, antiviral, and anti fungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home.

Have Water or Flood Damage?
Call Us Today – (502) 897-3608