Recent Commercial Posts

Commercial Water Loss

2/18/2020 (Permalink)

Do you know what the process looks like to get your business back to normal after a water loss?

Although it is not something most people ever consider, water damage can happen, and it can cause considerable damage if not treated promptly. If you find a pool of water in your building, you will need to take immediate action to minimize damage to your property. As a business owner Louisville, you may want to hire a professional remediation company to clean up the mess. Here are several things that must happen to get your business back to normal.

1. Stop the Flow of Water The most important thing you can do to minimize the damage is to stop the flow of water. You can do this by shutting off the main water valve.

2. Extract the Water Now that you have stopped the water flow, you can see how much water there is left to clean up. If it is only a little, you may be able to use a towel or mop to clean up the moisture. However, if it is more than a little, you may need to hire a professional remediation company to extract the water using specialized equipment.

3. Determine the Extent of the Water Damage Water can easily seep between cracks and into porous surfaces. This can lead to problems in drywall, subfloors, and other materials. A moisture meter can be used to identify water inside these areas.

4. Remove Unsalvageable Items There may be some objects that have sustained enough water damage that they will need to be replaced. These items can be identified and removed before the drying process begins.

5. Dry the Area It is important to dry out the area as quickly as possible so that mold does not have a chance to form. Professional drying equipment can be used to speed up this process.

If something like this ever does happen and you do need professional help, don't wait to give SERVPRO of East Louisville a call. We will make it "Like it never even happened."

Commercial Damage

2/11/2020 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.

  • Malfunctioning sprinkler systems
    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  • Damaged appliances and equipment
    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
  • Broken pipes and plumbing
    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
  • Backed up sewer lines
    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
     
    If your business has suffered commercial water damage, SERVPRO of East Louisville will get you back up and running again. Call us anytime 24/7 at (502)-897-3608.

Travis Air Force Base Prepares For Flight Of U.S. Coronavirus Evacuees From China

2/6/2020 (Permalink)

Did you know that the SERVPRO Disaster Recovery Team is part of the quarantine/decontamination team at the Travis Air Force Base in California?

Tuesday evening, Chopper 5 from KPIX Channel 5 in San Fransisco, CA provided a first look at the quarantine zone as workers prepared to accommodate the arriving evacuees.

About 250 passengers will be quarantined for 14 days at the facility.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

https://sanfrancisco.cbslocal.com/2020/02/04/travis-air-force-base-prepares-for-flight-of-u-s-evacuees-from-china/

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Mold damage in commercial property

1/26/2020 (Permalink)

SERVPRO of Southwest Jefferson County was recently called out to a local storage facility where the humidity in the air was so high that it developed mold throughout the entire facility. When SERVPRO of East Louisville got to the facility the crews saw that every single unit in the facility had mold in the unit and also the contents in the unit had mold on them.

SERVPRO of East Louisville went through and wiped down every square inch of the unit and removed all of the contents and cleaned them back at the warehouse while the units were being cleaned.

No matter the size of commercial loss, no matter the type of commercial loss. SERVPRO of East Louisville has the man power and the knowledge to take care of any catastrophe that can come across your commercial property.

How to be prepared for the unexpected

1/21/2020 (Permalink)

Has your business ever considered what would happen if a flood occurred overnight and you walked into the facility the next day to a mess? 

SERVPRO is HERE TO HELP ease the stress of this kind of loss.  We are available 24/7/365 and always have a live person answering our phones to make sure you receive the help needed right away. Another way you can have peace of mind is by contacting a SERVPRO of East Louisville representative to come out and provide a complementary Emergency Ready Profile (ERP).  T

his profile doesn't take much time to complete and will give you access to all of your building's shut off valves, as well as compiles all of you emergency contact numbers in one place.  The app is easy to use and will be a life saver when a disaster strikes.   To learn more about the ERP process please click here or give us a call at (502) 897-3608.

Sewage Damage

1/9/2020 (Permalink)

SERVPRO of East Louisville recently got a referral from a local insurance agent.  The customer had the cities water company clearing out the pipes and the water company accidentally sent all of the sewage into the customers home.

SERVPRO of East Louisville arrived on scene quickly and started extracting and cleaning the areas affected.  There was some demo was necessary in the basement which was taken care of right away as well. Luckily for the customer it was an unfinished basement so they didn't have any contents that needed to get thrown out due to the category of the water damage. 

SERVPRO can handle any emergency that you run into in your life. Not only do we do water, fire, and mold remediation, but we also do biohazard cleanup, reconstruction, and many more services to take care of any need or emergency. Ready to make anything "Like it never even happened."

Causes of Commercial Water Damage to Watch Out For

1/7/2020 (Permalink)

There are a lot of things to consider when maintaining a commercial property. Of course, safety is managed by laws and requirements that every commercial property must maintain, however unexpected damage is still possible. One case of unexpected commercial property damage is water damage. Commercial water damage can not only be a safety threat, but be incredibly costly to repair.

So here are some possible causes of commercial water damage to watch out for. Windows with cracks or weak construction can allow leaks from weather to invade the interior of the building. Make sure windows are strong and up to date. The foundation of the building is an easy place for water damage to occur since it’s low to the ground where water runoff or storm build up can accumulate. Ensure regular checkups of the integrity of the foundation, including cracks and leaky pipes. Sprinkler systems are required in buildings for safety reasons, but nonfunctional sprinkler systems can pose a threat by unexpectedly turning on and soaking rooms. Like the other causes, make sure someone is constantly assuring the quality of the sprinkler system. The answer to all of these possible causes is to invest in a person or team who can ensure the maintenance of the commercial property.

If you own or maintain a commercial property that has experienced water damage, no matter how much, call your local SERVPRO of East Louisville we have dealt with commercial water damage before and knows exactly how to fix and restore your commercial property to make it “Like it never even happened.”

Sprinkler Damage to Downtown Louisville Skyscraper

2/6/2019 (Permalink)

SERVPRO of East Louisville was recently called out to a skyscraper building downtown that had their sprinkler system burst on the twenty-fourth floor, the damage from the water affected all the way down to the twentieth floor. For SERVPRO of East Louisville this was an "all hands on deck" job.  All of the production staff, the marketing team, and several office staff were at the building helping to perform the remediation work. 


There were large amounts of standing water on the affected floors that needed to be extracted.  Our team of certified technicians removed all of the damaged ceiling tiles, extracted the water, and removed any other damaged items in the office areas. 

The next step was to set up air movers and dehumidifiers to begin the dry out process. The equipment was set to get all of the moisture out of the affected areas, the air movers keep the moisture in the air moving around to get closer to the dehumidifier so it can be removed from the air. 

Emergencies like this happen on a regular basis, SERVPRO of East Louisville has the experience and the team needed to take care of the problem and make your residence or commercial building is back to normal, "Like it never even happened."

Sprinkler Damage to Downtown Louisville Skyscraper

1/30/2019 (Permalink)

SERVPRO of East Louisville was recently called out to a skyscraper building downtown that had their sprinkler system burst on the twenty-fourth floor, the damage from the water affected all the way down to the twentieth floor.

For SERVPRO of East Louisville this was an "all hands on deck" job.  All of the production staff, the marketing team, and several office staff were at the building helping to perform the remediation work. 
 

There were large amounts of standing water on the affected floors that needed to be extracted.  Our team of certified technicians removed all of the damaged ceiling tiles, extracted the water, and removed any other damaged items in the office areas. 

The next step was to set up air movers and dehumidifiers to begin the dry out process. The equipment was set to get all of the moisture out of the affected areas, the air movers keep the moisture in the air moving around to get closer to the dehumidifier so it can be removed from the air. 

Emergencies like this happen on a regular basis, SERVPRO of East Louisville has the experience and the team needed to take care of the problem and make your residence or commercial building is back to normal, "Like it never even happened."

Drury Inn - Commercial ERP

1/11/2019 (Permalink)

At SERVPRO of East Louisville we understand that keep your guest satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resumes as quickly as possible.

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guest can enjoy your services with minimal impact. Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Because of the Emergency Ready Profile done at the Drury Inn, they called SERVPRO of East Louisville to put them back to normal.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Frozen Pipes can cause major damage in East Louisville

1/11/2019 (Permalink)

Winter can bring many issues to the area regarding water and fire restoration. Many commercial buildings have been impacted by frozen pipes in the past and it's not too late for those frigid temperatures to hit Louisville this year.  

A large university in our area had a number of dorms and class rooms affected by water damage due to frozen pipes last year. This happens for a number of reasons, but the majority that we see are either unoccupied buildings or seldom used buildings like churches and dorms.  These vacant buildings become targets for frozen pipes because usually the heat is turned off or extremely low.  Although some of these disasters are unavoidable, many can be prevented by turning the heat up, or leaving the water in the pipes running by slightly opening faucets.

When the unavoidable happens, call the people at SERVPRO of East Louisville and we can help make a very stressful and chaotic situation become more tolerable.

Be prepared this winter in East Louisville

11/12/2018 (Permalink)

The winter months can create significant challenges for property managers. Snow and ice don’t have the predictability of grass and shrubs.  Furthermore, grass and shrubs don’t cause ice damming and pipe freezes.  

How you react to the challenges of winter can set the tone of your relationship with HOAs and association boards come spring and summer. Your clients are more likely to forgive circumstances that are out of your control.  As long as they know that when mother nature strikes, you are there trying to get their home a quality fix, in a timely manner.

SERVPRO of East Louisville recognizes the need to be prepared, this is why when we partner with property managers we help them build a comprehensive recovery plan.  This way you can react confidently and quickly in the face of a disaster. Winter months aren’t the time for training in front of upset tenants.  Our crews have received technical and service training to help them take the proper course of action while remaining empathetic to the situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement, whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO of East Louisville restoration brand is the most recognized and respected brand in the mitigation industry, and SERVPRO is equipped with the manpower and equipment to handle any situation.. You can feel confident you are calling the right people when you contact SERVPRO. After all, no one gets fired for hiring the industry leader.

Have Questions? Call Today – (502) 897-3608

ERP Emergency Ready Plan

11/8/2018 (Permalink)

Owning a commercial property is a big responsibility and can come with many issues.  One of the most important things to keep in mind is protecting your investment.  SERVPRO of East Louisville offers a free Emergency Ready Plan to help our commercial owners do just that.

The Emergency Ready Plan consists of the following:

  • A walk through of the property with your maintenance person and a SERVPRO Representative.  
  • SERVPRO will document the sensitive areas, label water and gas shuts offs with either an Orange or White tag so they easily seen.
  • SERVPRO will include documentation, step-by-step written directions, and pictures of each shut off valve. 
  • SERVPRO will include the contact names and telephone numbers for all of the utility companies and property personnel that would need to be notified in the event of an emergency on the property.  
  • SERVPRO will take this information and place it into a nice binder for you to keep.

SERVPRO offers this service free of charge with no obligation simply because we care about the businesses in our city.  SERVPRO wants every business in the city to have an Emergency Ready Plan so they are prepared in case of an event.  The Emergency Ready plan can help you reduce the damage done to your property.

If this sounds like a great benefit for your company – call SERVPRO of East Louisville to schedule yours today. We look forward to working with you!

Call Us Today – (502) 897-3608

Commercial Loss? Not a Problem For SERVPRO

9/5/2018 (Permalink)

Forklifts are driving force that make all the heavy lifting easy in the distribution and manufacturing world. However, there are roughly 85 forklift deaths and 34,900 serious injuries each year due to forklift accidents (data from 2007), according to the Occupational Safety and Health Administration (OSHA).  

Recently, SERVPRO of East Louisville got a call from a company that distributes auto parts for a major American car manufacturer.  Apparently, a careless forklift operator struck a sprinkler line which unleashed 60,000 gallons of water into the warehouse.

SERVPRO of East Louisville was called after the warehouse manager said the water ran for 40 minutes flooding over a quarter of the facility.  When crews arrived we scoped out the situation and began the process of extracting the water from the warehouse floor.  We also had to extract water from carpet inside the main office area.  

Whether it is a residential loss or a commercial loss, SERVPRO of East Louisville is the company people call when they need a quick response because SERVPRO is faster to any disaster.

Commercial Client Benefits

5/30/2018 (Permalink)

Multi-family, Residential and Commercial Property Managers

At SERVPRO of East Louisville we understand the value of a quick response and fast turn around time when it comes to an emergency situation for a commercial and residential property. A quick response time can mean a reduction in the size and scope of the damage, and the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.

Louisville, Kentucky and the surrounding areas have been hit with all sorts of weather this year such as deep freezing temperatures and record flooding. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and university properties.

Commercial Client Benefits

Choosing SERVPRO of East Louisville for your commercial damage mitigation accrues you benefits not limited to:

    • Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.
    • SERVPRO is the leader in commercial damage mitigation.
    • Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.
  • The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

Restoring Commercial Properties

1/15/2018 (Permalink)

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Louisville

SERVPRO of East Louisville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew of Project Managers and Office Administrators!

Our Certifications

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • LCT - Leather Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • RCT - Rug Cleaning Technician
  • HST - Health and safety Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • OCT - Odor Control Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • SCT - Subrogation Claims Training
  • SSI - Substrate Subfloor Introduction

University Frozen Pipe Damage

1/12/2018 (Permalink)

With winter coming in with a vengeance many commercial buildings have been impacted.  The temperatures in Louisville have been hovering in the single digits, which has lead to many buildings experiencing water leaks due to frozen of pipes.

A large university in our area had a number of dorms and class rooms affected by water damage. This happens for a number of reasons, but the majority that we see are either unoccupied buildings or seldom used buildings like churches and dorms.  These vacant buildings become targets for frozen pipes because usually the heat is turned off or extremely low.  Although some of these disasters are unavoidable, many can be prevented by turning the heat up, or leaving the water in the pipes running by slightly opening faucets.

When the unavoidable happens, call the people at SERVPRO of East Louisville and we can help make a very stressful and chaotic situation become more tolerable.

Our team of professionals can be there to help make it "Like it never even happened." with as little inconvenience as possible. We have the equipment and qualified technicians on hand to handle any size commercial loss and put you back in business as soon as possible.  

Bernoulli’s Ice Cream

12/31/2017 (Permalink)

SERVPRO of East Louisville is more than just a Fire and Water Restoration company. There are times when properties are in need of other services beyond fire and water restoration.

Recently, Bernoulli’s Ice Cream asked us to come in and do a deep cleaning of their facilities. They requested to have the facility cleaned from the floor to rafters to pass the health department inspection.  Bernoulli’s Ice Cream is a small batch production company that supplies ice cream to retail stores around the country.

Bernoulli’s business has done so well they have leased additional space next door to their existing location. When it came time to expand they called SERVPRO of East Louisville to clean the expanded space.

The next time your kitchen or restaurant needs hood vent, grease traps, carpet or any other deep cleaning, keep SERVPRO in mind.

Emergency Ready Plan

12/31/2017 (Permalink)

Owning a commercial property is a big responsibility and can come with many issues.  One of the most important things to keep in mind is protecting your investment.  SERVPRO of East Louisville offers a free Emergency Ready Plan to help our commercial owners do just that.

The Emergency Ready Plan consists of the following:

  • A walk through of the property with your maintenance person and a SERVPRO Representative.  
  • SERVPRO will document the sensitive areas, label water and gas shuts offs with either an Orange or White tag so they easily seen.
  • SERVPRO will include documentation, step-by-step written directions, and pictures of each shut off valve. 
  • SERVPRO will include the contact names and telephone numbers for all of the utility companies and property personnel that would need to be notified in the event of an emergency on the property.  
  • SERVPRO will take this information and place it into a nice binder for you to keep.

SERVPRO offers this service free of charge with no obligation simply because we care about the businesses in our city.  SERVPRO wants every business in the city to have an Emergency Ready Plan so they are prepared in case of an event.  The Emergency Ready plan can help you reduce the damage done to your property.

If this sounds like a great benefit for your company – call SERVPRO of East Louisville to schedule yours today.

Call Us Today – (502) 897-3608

When Disaster Strikes, we are at our best!

11/28/2017 (Permalink)

Imagine coming into work early in the morning...as you approach the entrance to the front door, water and mud are seeping out.  It's a scenario that plays out throughout cities in  America daily, and in most cases businesses are left with a massive cleanup, and questions as to when business will resume as normal.

Recently this scenario was a reality for a Christian childcare center and SERVPRO of East Louisville was there to help.  The facility manager had arrived at his normal time to open the childcare center for the day.  When he approached the entrance he could see water and mud pouring out from under the front door.  That's when he realized that almost the entire building had been affected.

A water line underneath the building running to one of the bathrooms had burst, pushing up mud and water from under the building.  A total of seven rooms were flooded.  SERVPRO of East Louisville was task with extracting water from all the rooms, removing affected contents, pulling cove base, and removing all carpet and pad.

Once all of the wet content had been removed, the drying process began.  Over 40 air movers and 8 dehumidifiers were set up to ensure all moisture was eliminated.  Then we disinfected every room and cleaned all the contents to insure it was safe to open back up to the public.

Does your business or property have a plan of action in place for when the unexpected happens?  If not contact SERVPRO of East Louisville and ask about our complimentary service known as an E.R.P (Emergency Ready Plan).

Be Prepared with an Emergency Ready Plan

11/13/2017 (Permalink)

Owning a commercial property is a big responsibility and can come with many issues.  One of the most important things to keep in mind is protecting your investment.  SERVPRO of East Louisville offers a free Emergency Ready Plan to help our commercial owners do just that.

The Emergency Ready Plan consists of the following:

  • A walk through of the property with your maintenance person and a SERVPRO Representative.  
  • SERVPRO will document the sensitive areas, label water and gas shuts offs with either an Orange or White tag so they easily seen.
  • SERVPRO will include documentation, step-by-step written directions, and pictures of each shut off valve. 
  • SERVPRO will include the contact names and telephone numbers for all of the utility companies and property personnel that would need to be notified in the event of an emergency on the property.  
  • SERVPRO will take this information and place it into a nice binder for you to keep.

SERVPRO offers this service free of charge with no obligation simply because we care about the businesses in our city.  SERVPRO wants every business in the city to have an Emergency Ready Plan so they are prepared in case of an event.  The Emergency Ready plan can help you reduce the damage done to your property.

If this sounds like a great benefit for your company – call SERVPRO of East Louisville to schedule yours today.

Call Us Today – (502) 897-3608

Airport Hanger Foam Suppression System Malfunction

9/25/2017 (Permalink)

Today's commercial and military aircraft are extremely expensive pieces of equipment. The hangars where these aircraft are stored and maintained are unique in there own right. On a given day these hangars are storing aircraft with a significant amount of flammable liquids on board.  Aircrafts need regular maintenance and the activities performed during inspections provide several opportunities for a fire to start.  Every airport hangar is outfitted with a complex fire suppression system that can fill a hangar with 15-20 feet of foam in a matter of minutes in the event of a fire.  The foam will suppress any fire and keep it from spreading and causing additional damage to the aircraft and hanger.

When these foam suppression systems work properly they can save an airline or the military millions of dollars in damage.  However there are occasions when these complex systems malfunction. When a malfunction happens, airlines find themselves buried (literally) in a huge mess of foam. 

Recently, SERVPRO of East Louisville received a call from an airline at Standiford Field who found themselves in this exact situation.  Earlier that morning as crews where performing routine maintenance checks on planes the alarms sounded.  The crew was baffled when they heard the alarm sound, but they were even more shocked when the foam suppression systems starting dumping foam from all directions.  Within minutes the whole hangar was filled with 15-20 feet of foam, halting all work, and causing a massive mess and headache for management.

SERVPRO crews worked day and night cleaning up the hangar, and the other offices affected by the foam. The majority of the foam dissipated and left the hangar with about 6 inches of oily water.  In these situations where you have water that has been contaminated with chemicals the protocol is to work with an environmental company to make sure that the water is pumped out and disposed of properly to protect the environment.

Whether it's a residential or commercial job SERVPRO is always faster to any disaster.  Our quick response and expertise is what separates us from the rest, and helps families and business get back normalcy.

Call SERVPRO of East Louisville – (502) 897-3608 when the unexpected happens to you or your business.