Our process during a fire damage
“To develop a team of quality people who focus on excellent service, fairness and mutual respect.”
- SERVPRO® Mission Statement
- Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of East Louisville will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, SERVPRO of East Louisville may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to “prepare for painting”. This process deodorizes and ensures the new paint will adhere properly to the surface.
- Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of East Louisville begins by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO can provide an inventory list of all “to be claimed” items if requested.
- Deodorization – SERVPRO of East Louisville provides specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO does not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. Ask your SERVPRO explains the various deodorization methods available and which will work best for you.