City Sewer system failure
Like most metro cities throughout the United States, Louisville, is dealing with an aging sewer system which dates back to pre Civil War times. MSD has addressed that there is an issue and say repairs are needed throughout the city.
A couple of weeks ago Louisville had moderate rain fall, but nothing that would be a cause for concern. Unfortunately, a local company in the downtown area had a major water issue due to a sewer line collapse. A major drain outside the basement of the building was rendered useless and the water had nowhere to go. The drain, located in a recessed courtyard, filled up with water several feet of water until it looked like a small swimming pool. The windows and door were no match for the pressure of this much water and ultimately it breached the building and flooded the conference room.
The property manager was notified by the security company that ran surveillance on the building and he called SERVPRO of East Louisville. We responded within a couple of hours and started the drying process while removing any wet materials. A few days later the drying was completed the equipment was gone the minor reconstruction was finished. The conference room was back in use "Like it never even happened." Sometimes things happen that we can’t foresee, and that is why SERVPRO of East Louisville is here to help in the event of any disaster.