Recent Posts

If You See Signs of Mold, Call Us Today

11/20/2017 (Permalink)

Mold growth is a very common problem in our area. Mold spores are virtually everywhere and can enter your home or business in a variety of ways, including an open door or window, or even a pet that has been outside. Mold can cause health effects and should be addressed if you have any feeling there could be a problem.

According to the CDC, mold will grow indoors when there is a lot of moisture present. For example, leaky roofs windows or pipes that have not been repaired, or an area that has flooded and has not properly cleaned and dried. Mold grows well on a variety of materials and surface, including carpet, insulation, wallpaper, upholstery and wood. Leaving mold untreated may cause damage to your home, and may lead to health problems.

If you see mold in your home or business, or suspect that an odor may be attributed to undetected mold, SERVPRO of East Louisville can help. Our technicians are trained to effectively remove mold and sanitize your home or business for a safer, healthier environment.

If You See Signs of Mold, 
Call Us Today – (502) 897-3608

What you need to know about winter water damage

11/13/2017 (Permalink)

At SERVPRO of East Louisville water loss is a big part of what we do, and we strive to make it “Like it never even happened.” A water loss can happen to a home or business at anytime or anywhere. In a home or business there are many different sources such as a hose from the washing machine, a pipe under the sink or under the house  or maybe the sump pump fails during a storm. According to the Insurance Institute for Business and Home Safety, plumbing supply system failures are the leading source of residential water loss. On average the cost after deductible was paid was estimated at $5,092.00 per incident .  

Winter months can be especially busy for SERVPRO of East Louisville because of the extreme dip in temperature.  One tip for the winter months to prevent frozen pipe damage is to make sure all cracks, holes, and other openings on the exterior walls are sealed tightly with caulk or insulation to prevent cold air from penetrating the wall cavity.

Remember SERVPRO of East Louisville is just a phone call away if needed. Have a safe and happy holiday season.

Call Us Today – (502) 897-3608

SERVPRO of East Louisville on the scene of a large church fire

11/13/2017 (Permalink)

Recently SERVPRO of East Louisville was called to a local church with a small fire in the sanctuary. The fire damage was minimal, but the smoke damage was extensive. With the sheer size of the loss our entire staff was called in to help on the job. Our mobile command center, which is usually reserved for major catastrophes, was called in along with dozens of support staff. With the amount of smoke damage we were instructed by the insurance company to discard of everything non-salvageable because of the smoke damage. The remaining salvageable items were all scrubbed down to eliminate the possibility of severe respiratory ailments. SERVPRO of East Louisville has the capability to handle any size loss from a small kitchen fire to a large church job.

At SERVPRO of East Louisville we provide complimentary Emergency Ready Plans for businesses that will put a written plan in place to help minimize the damage. Call SERVPRO of East Louisville at (502) 897-3608 for your businesses complimentary ERP.

Be Prepared with an Emergency Ready Plan

11/13/2017 (Permalink)

Owning a commercial property is a big responsibility and can come with many issues.  One of the most important things to keep in mind is protecting your investment.  SERVPRO of East Louisville offers a free Emergency Ready Plan to help our commercial owners do just that.

The Emergency Ready Plan consists of the following:

  • A walk through of the property with your maintenance person and a SERVPRO Representative.  
  • SERVPRO will document the sensitive areas, label water and gas shuts offs with either an Orange or White tag so they easily seen.
  • SERVPRO will include documentation, step-by-step written directions, and pictures of each shut off valve. 
  • SERVPRO will include the contact names and telephone numbers for all of the utility companies and property personnel that would need to be notified in the event of an emergency on the property.  
  • SERVPRO will take this information and place it into a nice binder for you to keep.

SERVPRO offers this service free of charge with no obligation simply because we care about the businesses in our city.  SERVPRO wants every business in the city to have an Emergency Ready Plan so they are prepared in case of an event.  The Emergency Ready plan can help you reduce the damage done to your property.

If this sounds like a great benefit for your company – call SERVPRO of East Louisville to schedule yours today.

Call Us Today – (502) 897-3608

Know what to do in the event of a water damage to save your home

11/13/2017 (Permalink)

One of the most damaging and devastating things you can ever experience as a homeowner is a flood.

There are many causes of household flooding that can include:

  • Heavy rains
  • Sewer back-up
  • Malfunctioning sump-pump
  • Pipe burst

No matter what the cause, you should know what you should do if your house floods. Taking care of the problem earlier will help you to reduce the amount of damage and can make the clean-up and repair easier.

The first several days after a disaster are critical to preventing unnecessary secondary damages like mold. SERVPRO suggests the following steps to help minimize additional damage to your home, business and possessions.

  • If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Throw away all foods - even canned goods - that have encountered flood waters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO of East Louisville also recommends having a three-day supply of water for each member of your family - including pets - along with non-perishable food, a battery-powered radio, extra batteries and a flashlight. Citizens should also keep in mind things like necessary medications and insurance documents.

Catastrophic Storm and Major Event Response

11/13/2017 (Permalink)

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

SERVPRO of East Louisville is always on standby in the event of disaster anywhere in the United States.  We are always ready, willing, and able to assist those in need when catastrophes happen. Thats one benefit homeowners and businesses receive when they utilize SERVPRO of East Louisville when a catastrophe happens here locally.  We have the resources to call in our storm team to handle the volume of calls that massive storms produce.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 Harvey & Irma
  • 2017 Findlay Ohio Floods
  • 2016 Houston Floods
  • 2016 Matthew
  • 2016 Denham Springs Louisiana
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Furniture Store Fire Damage

10/4/2017 (Permalink)

Fire Damage Furniture Store Fire Damage This image was taken after the contents and flooring had been removed.

One of the most devastating things a business can experience is a fire. In fact, over 70% of businesses involved in a major fire never reopen. When a fire affects a shopping center or strip mall the impact can be widespread. Obviously, the business where the fire originated will have an uphill battle to climb when it comes to structural recovery.  When the fire department leaves business owners are left with a smokey, soot filled space, with hundreds of thousands of gallons of water covering all the contents that are left behind. Not only is the space where the source of the fire impacted, but the stores around them can have secondary damage as well.  

Recently SERVPRO of East Louisville was called to a furniture store that had experienced smoke and soot damage.  It was affected by another business in the same shopping center that had caught fire.  Our crews had the daunting task of removing all the furniture from the 26,000 sq. ft. showroom.  The furniture removal alone took days.  After the showroom was emptied our crews had a checklist of work to do in order to get the store back in operation.  

Here are some of the things we take into consideration during a smoke/fire mitigation and restoration job:

  • Always clean up soot and smoke damage after a fire as soon as possible. In the combustion process, soot and vapors get carried by the air to different surfaces in a property. It is at this time that they get deposited. This will happen until the process of combustion ends, which is when soot gets piled onto surfaces in layers. When the fire damage technicians come to your property, the residue from the soot becomes difficult to remove.
  • Removing odors: Technicians will remove any trash that causes the odor and can recontaminate areas that have been cleaned.
  • Cleaning: Surfaces and items will get cleaned at this time.
  • Deodorization: A deodorizing gas will combine with chemicals that cause the smoke smell.
  • Sealing surfaces: Surfaces will get sealed so that the odor gets trapped and the chances of recontamination remain small. 


When you have home or commercial fire damage it's important to know how the damage from a fire can affect your home,  business, and your possessions.  Learning about the cleanup process will help you understand why calling the experts at SERVPRO of East Louisville is the logical choice.  For more information regarding fire damage please call (502) 897-3608 or visit this link

SERVPRO Storm vs Hurricane Irma

10/3/2017 (Permalink)

Business Development Representative, Tammy Cochran, went to Miami in the aftermath of Hurricane Irma to assist in the cleanup efforts. This was her first Storm Team experience with SERVPRO of East Louisville. Below you will have a chance to learn first hand what our franchise does to assist with the cleanup process following a hurricane.

"When the owner ask me to go to Miami Beach following Hurricane Irma I was not prepared for the devastation and challenging work that I would encounter. We arrived at the home of a customer that had called us in the middle of the hurricane, this man was so overwhelmed with exhaustion and emotion that he burst into tears the minute we walked through the door. He and his wife had worked hard during the hurricane to keep the water damage to a minimum, but in the end, they were able to save their important possessions but the carpet and rugs were lost due to water damage. Our team of certified technicians from SERVPRO were able to have his condo clear of debris, treated for mold and mildew, dry and ready for contractors to come in to replace the carpet within 72 hours.  

I was so proud to be a part of our team. Just to see these guys step into action and help this family start to put their life back in order was an amazing experience. SERVPRO was able to help 51 families during our two weeks in Miami Beach.

I used to think that I wanted to live by the beach but Hurricane Irma has shown me the damage the beautiful ocean can cause to property. I now know the beach is a wonderful place to visit, but not a place for me to live.

One thing you can be sure of, the next time a Storm Team is called up – this girl will be ready to push her sleeves and get to work helping our customer recover."

--Tammy Cochran, Business Development 

Dangers of Hidden Mold

10/2/2017 (Permalink)

Mold Remediation Dangers of Hidden Mold Black mold found under subfloor after Hurricane Irma

The recent hurricanes in Florida has brought mold to our attention.  Mold can begin to form in your house if there is a leaky pipe, window condensation or recent flooding. These conditions along with a humidity level between 30% - 50% makes for the prefect atmosphere for mold to grow.

Some people have mold and they aren’t even aware.  Such as this picture of a job we did after hurricane Irma in an apartment building.  This person had a previous water damage that they didn’t know about and when Hurricane Irma hit and the water came into their home SERVPRO of East Louisville was there to help them repair the damage.  As we were pulling up the hardwood floor, we found Black Mold under the subfloor.    

The odor was so bad that other apartment owners were coming into the hallway to ask us what the smell was.  SERVPRO was able to remove the effected floor, dry and treat the floor to prevent mold from continuing to grow, as well as remove the terrible odor.  This is something that we all need to keep in mind because you never know what is growing in your home.

During the month of October, SERVPRO is speaking to our customers about preparing for the winter season.  We are bringing Duct Cleaning to their attention because mold can, and does, grow in your air ducts.  As winter approaches and you turn on your furnace, this makes a breeding ground for mold which can cause numerous health issues.

If you want to ensure a healthy home this winter season, reach out to SERVPRO of East Louisville at (502) 897-3608 about scheduling a Duct Cleaning for your home.

Airport Hanger Foam Suppression System Malfunction

9/25/2017 (Permalink)

Today's commercial and military aircraft are extremely expensive pieces of equipment. The hangars where these aircraft are stored and maintained are unique in there own right. On a given day these hangars are storing aircraft with a significant amount of flammable liquids on board.  Aircrafts need regular maintenance and the activities performed during inspections provide several opportunities for a fire to start.  Every airport hangar is outfitted with a complex fire suppression system that can fill a hangar with 15-20 feet of foam in a matter of minutes in the event of a fire.  The foam will suppress any fire and keep it from spreading and causing additional damage to the aircraft and hanger.

When these foam suppression systems work properly they can save an airline or the military millions of dollars in damage.  However there are occasions when these complex systems malfunction. When a malfunction happens, airlines find themselves buried (literally) in a huge mess of foam. 

Recently, SERVPRO of East Louisville received a call from an airline at Standiford Field who found themselves in this exact situation.  Earlier that morning as crews where performing routine maintenance checks on planes the alarms sounded.  The crew was baffled when they heard the alarm sound, but they were even more shocked when the foam suppression systems starting dumping foam from all directions.  Within minutes the whole hangar was filled with 15-20 feet of foam, halting all work, and causing a massive mess and headache for management.

SERVPRO crews worked day and night cleaning up the hangar, and the other offices affected by the foam. The majority of the foam dissipated and left the hangar with about 6 inches of oily water.  In these situations where you have water that has been contaminated with chemicals the protocol is to work with an environmental company to make sure that the water is pumped out and disposed of properly to protect the environment.

Whether it's a residential or commercial job SERVPRO is always faster to any disaster.  Our quick response and expertise is what separates us from the rest, and helps families and business get back normalcy.

Call SERVPRO of East Louisville – (502) 897-3608 when the unexpected happens to you or your business.