Recent Posts

Why pipes freeze!

1/15/2018 (Permalink)

Water Damage Why pipes freeze! Damage to a home after a frozen pipe burst in the ceiling

If your pipes are exposed to temperatures below 32 degrees Fahrenheit for an extended period of time, the water can freeze and cause extensive damage to your home. This can be avoided!

Frozen pipes can occur for two basic reasons:

  1. Installation of pipes in an unheated space without adequate protection
  2. Insufficient heat in the area of the freeze

What types of pipes are susceptible this situation? Domestic water piping, HVAC heating and cooling piping and sprinkler piping are all vulnerable if left in cold and unprotected conditions as stated above. Plastic and metal pipes can burst when they freeze, and depending on the size of the pipe, even a small crack in a burst pipe can spew hundreds or even thousands of gallons of water in a day.

Why does a pipe burst, anyway? Well, when water freezes, it expands. The ice expansion will exert pressure against the pipe wall but also pressurizes the water trapped between the ice and a closed valve or fixture. As the water continues to freeze and expand inside the pipe, it causes the trapped water to continue to increase in pressure, thus, just as a can of soda will burst in your freezer, so does your water pipe.

Some common locations where pipes will freeze are outdoor hose bibs, swimming pool supply lines, fire sprinkler lines and water supply pipes in unheated interior areas. These areas include basements, crawlspaces, attics, garages, bathroom sink cabinets and kitchen cabinets. Pipes along exterior walls that have little or no insulation, voids in the insulation or improperly installed building wrap are subject to freezing. You might want to check in on that sooner rather than later. Review the International Plumbing Code by clicking here.

With any questions or if your home has been water-damaged, call SERVPRO of East Louisville on our 24/7 Emergency Service line, (502) 897-3608.

Tips for removing mold

1/15/2018 (Permalink)

Mold can easily grow on clothes and fabric if you have too much moisture in your home. Clothes made of cotton or other organic materials make great food sources for mold and mildew to live on.

It's best to consult a professional when dealing with mold.  However, if you feel comfortable trying these steps to remove mold from clothing see below.

Tips to keep in mind when removing mold from clothes:

  1. It's best to wash your clothes in hot water. Hot water kills mold more effectively than cold water and better removes mold spores and allergens too. Of course make sure you don't use water so hot that it can damage your clothing.
  2. When you're washing your clothes with a mold killing solution, it's best to wash them through at least two full cycles. Then after your clothes have been washed hang them on the line in the sun. The heat from the sun and the sun's ultraviolet light help to kill mold.

There are quite a few solutions you can wash moldy clothes in to get rid of the mold. Some good ones include:

  • Bleach
  • Borax
  • Vinegar
  • Baking soda
  • Mold killing detergent

For the full article and a step-by-step explanation of the cleaning process, click here.

Does your home or business have mold damage?

If You See Signs of Mold, 
Call Us Today – (502) 897-3608

Call SERVPRO of East Louisville.

Residential Fire Damage

1/15/2018 (Permalink)

When you need a quick fix for Louisville residential fire damage you'll need to hire a locally owned and operated company. If your property has suffered severe damage due to fire and smoke, it’s important to use a team of experienced damage control professionals.

Our certified technicians can quickly diagnose the damage, assess the general situation, and get right to work on containing and correcting the problem. The sooner you contact them, the less chance you have of further damage. With any fire damage, time is of the essence.

Louisville Residential Fire Damage Cleanup Needs

The trouble your property faces isn't over when the actual fire is finally put out. In fact, it may just be beginning. After the fire is extinguished, there is still the damage from smoke, as well as damage to the structure itself, to deal with. There is also plenty of work to be done to get the property properly cleaned up, such as removing debris, neutralizing odors, and ventilating the area.

A Fast Response Means Less Problems

The primary goal of SERVPRO of East Louisville fire damage cleanup service is not only to limit the damage to your property but also to respond quickly enough to salvage as much as possible. A fast response is necessary to limit the damage and the overall cost of the job. After smoke and debris are cleared out, the restoration can begin, getting the property owner back to normal life in their family home.

Restoration Rather Than Replacement Is the Key

When it comes to fixing any fire damage in Louisville, KY, the key to a successful solution is restoration rather than replacement. While it would be easy for a cleanup team to simply recommend that the entire structure be torn down and replaced, the reality is that such a drastic measure may be completely unwarranted. It's usually far easier, more convenient, and more cost-effective to do a complete restoration job on your property rather than tearing it down.

What to Look for in a Fire Damage Service

Most people choose to go with a locally owned and operated business as they can respond to your emergency within a very short period and get immediately to work. A reputable restoration service will give you an overview of what to expect before you begin. They should clear away the debris, do a thorough cleansing of any fire damage to your structure, clean up your upholstery, and purify the air so that you won't fall victim to any noxious and poisonous odors.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (502) 897-3608

Restoring Commercial Properties

1/15/2018 (Permalink)

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Louisville

SERVPRO of East Louisville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew of Project Managers and Office Administrators!

Our Certifications

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • LCT - Leather Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • RCT - Rug Cleaning Technician
  • HST - Health and safety Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • OCT - Odor Control Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • SCT - Subrogation Claims Training
  • SSI - Substrate Subfloor Introduction

University Frozen Pipe Damage

1/12/2018 (Permalink)

With winter coming in with a vengeance many commercial buildings have been impacted.  The temperatures in Louisville have been hovering in the single digits, which has lead to many buildings experiencing water leaks due to frozen of pipes.

A large university in our area had a number of dorms and class rooms affected by water damage. This happens for a number of reasons, but the majority that we see are either unoccupied buildings or seldom used buildings like churches and dorms.  These vacant buildings become targets for frozen pipes because usually the heat is turned off or extremely low.  Although some of these disasters are unavoidable, many can be prevented by turning the heat up, or leaving the water in the pipes running by slightly opening faucets.

When the unavoidable happens, call the people at SERVPRO of East Louisville and we can help make a very stressful and chaotic situation become more tolerable.

Our team of professionals can be there to help make it "Like it never even happened." with as little inconvenience as possible. We have the equipment and qualified technicians on hand to handle any size commercial loss and put you back in business as soon as possible.  

Hotel Fire times TWO

1/12/2018 (Permalink)

Human nature gives us a false sense of protection and let's us think we are prepared for anything until the unexpected happens. No one can predict when a catastrophe will happen, but we can be prepared when it does.

A local hotel in the area was hit with not one, but two electrical fires. These fires happened within days of each other. The first fire was completely mitigated and the rooms were turned back over to the hotel.  Two days after the first fire was completely cleaned up there was a second fire on the floor below in a similar electrical fire.

With multiple floors without electric and heat, the temperatures plummeted down to single digits for several days.  So you guessed it, pipes began to freeze and subsequently began to burst sending water down affecting 5 additional floors. Did they know this was going to happen? No! However, because they had an Emergency Ready Profile in place many more floors otherwise affected were spared. With this plan provided by SERVPRO of East Louisville, and the employees of this hotel, knew where the water and electric shutoffs were, preventing further damage.

Please take the time with your local SERVPRO Business Development Representative in your area and ask for an Emergency Ready Profile.

Have a plan for water damage

1/10/2018 (Permalink)

One of the most damaging and devastating things you can ever experience as a homeowner is a flood.

There are many causes of household flooding that can include:

  • Heavy rains
  • Sewer back-up
  • Malfunctioning sump-pump
  • Pipe burst

No matter what the cause, you should know what you should do if your house floods. Taking care of the problem earlier will help you to reduce the amount of damage and can make the clean-up and repair easier.

The first several days after a disaster are critical to preventing unnecessary secondary damages like mold. SERVPRO suggests the following steps to help minimize additional damage to your home, business and possessions.

  • If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Throw away all foods - even canned goods - that have encountered flood waters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO also recommends having a three-day supply of water for each member of your family - including pets - along with non-perishable food, a battery-powered radio, extra batteries and a flashlight. Citizens should also keep in mind things like necessary medications and insurance documents.

Tips from SERVPRO to Reduce Flood Damage and Property Loss

1/10/2018 (Permalink)

When a flood is imminent, and you have time before you need to evacuate, there are different things that you can do to decrease the amount of damage from floodwaters. These should only be done if there is enough time – you should never risk the lives of others or your own, in attempting to act on these tips. 
 
There is not immunity to the effects of flood damage in East Louisville Jefferson County and this harm can include effects caused by increased levels of humidity in the air inside your home. Higher levels of humidity can cause photographs to stick together and also permit mold to start growing on otherwise seemingly mold-free garments, among other things. 
 
SERVPRO can always help undo the damage to your home, but you are in charge of your safety and that of your family. Floods are responsible for thousands of dollars in damage every year, and many deaths, as well. Here are some suggestions that can reduce the damage from a flood
  
Move more fragile belongings to a higher level. 
Simply taking items higher, such as electronics, television sets, stereos and speakers, computers, to another floor, or even to the attic, can keep these items from ever being touched by the dirty water that floods are known to bring. 
 
Guard your food. 
Food that is even slightly submerged cannot be consumed. Microbes can settle on indentations in cans and under the rims, posing risks even after food has been cooked correctly. Boxed foods should be placed in a large garbage bag and taken to a higher level to protect the packaging, and the contents, from high humidity levels. 
 
Canned foods should be placed in sturdy boxes and also stashed in a safe location. Pathogens such as e-Coli produce toxins that are not removed or rendered inactive by cooking, making the food dangerous to eat. Food that is refrigerated or frozen might be able to be saved if it can be placed higher-than-normal in the refrigerator, but this is not guaranteed to protect the food, and everything should be examined upon your return before preparing any of the contents. 
 
Open upper floor windows slightly. 
Having windows open a slight amount can allow humidity to escape. During a flood, while it may seem like there is water everywhere and that humidity levels remain the same everywhere, this is not true. Humidity inside your home can become elevated rather quickly. Higher levels of humidity travel to areas of lower levels until an equilibrium is reached. However, do not open windows completely, as this can allow rain to enter, making matters worse. 
 
As you go through your home, have a basket or two to place items in that must go with you when you leave. 

When you evacuate your home, you will most likely need certain things while you are in a shelter or temporarily living with friends or family. These should include important items and anything else you want to protect, such as photo albums. Keys to vehicles and doors, personal identification and other documents, both prescription and non-prescription medications, cell phones, chargers, baby monitors, and few days' worth of changes of clothing for yourself and family members. Personal items and even memorabilia that are located in easy-to-reach areas that do not require any extra time to grab and place in your basket can help ease the stress of having to relocate temporarily. 
 
We at SERVPRO of East Louisville live in the same area as our customers, and we know how damaging floods can be when they affect our homes. We are always here to help your family return home as quickly as possible. Call us at (502) 897-3608, and we can begin working within an hour on restoring your home.

Water Damage

1/10/2018 (Permalink)

Water is one of those substances that is needed by every living thing on Earth, and it is one of the most adaptable substances, as well. Taking the form of gas, liquid, or a solid, depending on its temperature, water can change from one state to another swiftly and easily.

In East Louisville homes can have water damage throughout their entire structure because water does not remain in one location. A state of equilibrium is sought after, where water, as moisture, exists evenly distributed throughout any environment. When moisture evaporates and moves from one spot to another, this is part of that search for even distribution. Condensing onto another surface is also part of the process of achieving equilibrium.

While all of this is going on, water damage is becoming more extensive. Add to this that ice and snow on the roof can not only allow water to enter your attic but cause costly damage to the roof and the attic long before any damage is discovered in lower areas of the home.

There are many signs of water damage that you might find in your home, but almost all of them mean that the problem has existed for some time. This can mean repairs cannot wait, also. The sooner remediation of water damage begins, the better it can be for your home.

SERVPRO does more than remediation, repairs, and restoration. These and preventative measures can protect your home from future problems. Fixing the problem will not, alone, keep it from reoccurring again in the future. Making changes that allowed the water damage to exist in the first place is a huge step in making sure that repairs and restoration are worth the time and effort, as well as the money, put into repairing the damage.

Putting an end to water damage by knowing how it travels through your home, and the damage it can cause, are what we do best. When you have water damage, call us, SERVPRO of East Louisville, at any hour of the day or night, at (502) 897-3608.

Bernoulli’s Ice Cream

12/31/2017 (Permalink)

SERVPRO of East Louisville is more than just a Fire and Water Restoration company. There are times when properties are in need of other services beyond fire and water restoration.

Recently, Bernoulli’s Ice Cream asked us to come in and do a deep cleaning of their facilities. They requested to have the facility cleaned from the floor to rafters to pass the health department inspection.  Bernoulli’s Ice Cream is a small batch production company that supplies ice cream to retail stores around the country.

Bernoulli’s business has done so well they have leased additional space next door to their existing location. When it came time to expand they called SERVPRO of East Louisville to clean the expanded space.

The next time your kitchen or restaurant needs hood vent, grease traps, carpet or any other deep cleaning, keep SERVPRO in mind.