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Be Prepared for Disaster

9/14/2017 (Permalink)

Storm Damage Be Prepared for Disaster (Photo: AP Images)

As our country has been faced with the recent flooding in Texas with Hurricane Harvey and now in Florida with Hurricane Irma SERVPRO of East Louisville feels that we should prepare for the effects we are sure to feel locally in our state. Here is a list of things you should be prepared for ahead of time.

  1. First of all, you should recognize the flood risk in your area by identifying the flood prone areas around you.
  2. You should know your communities warning signals, evacuation routes and emergency shelter locations.
  3. During storms that cause flooding stay tuned to the local weather stations.
  4. You should have emergency supplies ready ahead of time.
  5. Before evacuation, you should be sure to turn off the electric, gas, and water.
  6. If you decide to stay in your homes be sure to unplug appliances and electronics so that if the water reaches the outlets you can avoid electrical shock and fire.
  7. One of the most important things you need to remember, is NEVER to walk or drive through high water. People forget how easy it is for moving water to sweep people and cars away.

Safety is the first priority. After the storm, remember that SERVPRO is here to help you get your life back in order.

Storm Team Can Help

9/14/2017 (Permalink)

As we all know, almost everyone has been touched by a weather event in the U.S. over the past few years. Sometimes we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms. All resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

Hurricane Storm Cleanup and Restoration

9/14/2017 (Permalink)

The recent disasters of hurricane Harvey and Irma have left Texas and Florida with flooding of epic proportions. The outpouring of help given by average citizens is an inspiration to us all. However, what happens after the floods recede and people go back to their flood ravaged homes? This is where the professionals at SERVPRO of East Louisville come in to help cleanup and restore the damaged property and belongings. Our local franchise has sent Storm Team Crews to both Texas and Florida to help with the cleanup efforts. These crews focus on residential and commercial properties to help owners get back to their normal lives as quickly as possible. With the large network of SERVPRO franchises across the United States you can be sure that when a flood strikes we will have a team there to take on the most difficult of challenges. When flood waters take over your life trust the professionals at SERVPRO of East Louisville to put your property back The recent disasters of hurricane Harvey and Irma have left Texas and Florida with flooding of epic proportions. The outpouring of help given by average citizens is an inspiration to us all. However, what happens after the floods recede and people go back to their flood ravaged homes? This is where the professionals at SERVPRO of Southeast Jefferson County come in to help cleanup and restore the damaged property and belongings. Our local franchise has sent Storm Team Crews to both Texas and Florida to help with the cleanup efforts. These crews focus on residential and commercial properties to help owners get back to their normal lives as quickly as possible. With the large network of SERVPRO franchises across the United States you can be sure that when a flood strikes we will have a team there to take on the most difficult of challenges. When flood waters take over your life trust the professionals at SERVPRO of Southeast Jefferson County to put your property back "Like it never even happened."

Mold is part of our everyday is everywhere

8/31/2017 (Permalink)

Mold is part of our everyday is everywhere, even in the air we breathe.  When mold gets into your home or workplace, then it can become an issue. That's when you need to call the mold specialists at SERVPRO of East Louisville.

Early detection of mold can be the difference between a small problem or a much bigger one that will require help from the professionals at SERVPRO.  When left unchecked it can make air quality really bad in the home or workplace.

Recently SERVPRO of East Louisville had a client named Brenda who called us  concerned about an odor coming from her cellar.  She had just purchased the home and noticed a musty odor coming from the over 100 year old cellar.  Upon inspection she had growth in an area on what appeared to be rodent bait that was placed there by the previous owner. We explained that some rubber gloves, a mask, and a plastic bag was all that was needed to remove the issue.  She was extremely relieved and was very proactive and jumped on the cleanup immediately.

Brenda was very appreciative that SERVPRO drove out to her house to give her our professional opinion.  This allowed her the chance to do the cleanup on her own instead of being charged for something that was unnecessary

About a week later we received a thank you card from Brenda, along with some homemade cookies.  Looks like we made another friend, and more importantly a client for life.


Fire Safety in the Fall Season

8/31/2017 (Permalink)

As we enter this fall season families will be spending more time indoors. It is also the time to think about Fire Safety.  The most common causes of house fires are:

  • Failure to maintain appliances
  • Careless smoking
  • Children playing with fire
  • Unattended or careless cooking
  • Candles
  • Holiday decorations
  • Electrical circuit overload
  • Outdoor burning that spreads to the home

Any of the above can cause significant property loss, injuries, or death.  Our lives are busy with work, school, family activities and the holidays are just around the corner.  There are a few things we can do to help prevent fires from starting such as:

  • Cleaning the stove after each use to prevent grease build up.
  • Making sure we have working smoke detectors in the home. 
  • Being sure that all electronics are not left charging overnight or while we area way from the home. 
  • Checking all holiday decorations to ensure the cords are in decent shape.

Other things that can do throughout the year are:

  • Make sure to clean dryer vents.  Lint buildup can cause a fire. 
  • Replace furnace filters and remove dust from the unit
  • Replace the batteries in all smoke detectors. 

Fire Fighters suggest that you do all of these things at Daylight Savings time because it's easy to remember.  One of the most important things that a family should do is have an "Escape Plan" in place and practice it monthly so that everyone knows what to do and where to meet in case of a fire.

SERVPRO of East Louisville wants to be sure that you keep your family safe during this fire season and every season of the year.  If you should have a fire in your home know that SERVPRO is there for you.  Our motto is, "Like it Never Even Happened", so let us help you put your life back in order wen the unexpected happens.

Severe Weather Threatens – How to Stay Safe - update

8/8/2017 (Permalink)

Severe thunderstorms and flash flooding are possible from the Plains states to the Mid-Atlantic region and the American Red Cross has steps people should follow to stay safe during this severe weather.




DOWNLOAD EMERGENCY APP People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of thunderstorms, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to



  • If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.
  • As the storm approaches, take shelter in a building.
  • If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces at conduct electricity in and outside of the vehicle.
  • If you are inside a home, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.
  • If you are caught outside and cannot reach a safe building, avoid high ground, water, or tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.



  • Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.
  • Stay away from floodwaters.
  • Turn around, don’t drown. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.
  • Be especially cautious at night when it is harder to recognize flood danger.

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit or, or visit us on Twitter at @RedCross.

Don’t Let Water & Storm Damage Sink Your Finances: The IICRC Nonprofit Sets the Standards for Cleaning, Inspection, and Restoration Services

8/8/2017 (Permalink)

In a Nutshell: Water damage can strike unexpectedly, causing costly damage to homes and businesses. Many people don’t face water damage in time, nor do they use proper equipment to get rid of the water or the subsequent mold that develops. The best course of action to ensure your family avoids health problems following water damage to your home is turning to an IICRC-certified professional. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) sets global standards and provides 27 certifications for people in the cleaning and restoration business. With a presence in more than 25 countries, the IICRC also provides consumers with educational resources on restoration — so they can repair water-related damage themselves — without breaking the bank, but also doing it the safest way possible. <alink">inShare35

Water damage from flooding and storms can wreak havoc on a family’s home and finances. The average cost of water removal alone is $2,700. Cleanup and restoration add thousands more to the bill, and a foot of flood damage repair can cost nearly $20,000. While the average water damage insurance claim is $7,500, uninsured people are looking at more staggering out-of-pocket costs.

So, people try to cut corners. One of the first mistakes they make is not facing the scope of the problem. When they procrastinate, the water damage can actually worsen, penetrating building materials, and ultimately also driving up the cost of restoration. When people do seek help, they don’t look for certified experts.

Instead, people should reach out to and rely on certified experts right away. The IICRC is an organization dedicated to setting industry standards — and training experts — in inspection, cleaning, and restoration of damaged properties. Its Clean Trust logo has become a symbol of confidence between certified technicians and customers.


Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Call Us Today – (502) 897-3608

Throwback to 2009

8/8/2017 (Permalink)

We at SERVPRO of East Louisville  remember the August of 2009 flood very well.  We received hundreds and hundreds of calls in a matter of hours.  The entire city seemed to be under water.  Our team of professionals were able to assist in the cleanup and restoration of the Downtown Louisville Public Library, and many of the buildings on the campus of the University of Louisville.

National Weather Service - August 4, 2009

Record-breaking heavy rains fell in Jefferson County, Kentucky, as well as Floyd and Clark Counties in Indiana as strong thunderstorms regenerated over the area.  Rainfall amounts up to 6 inches fell between 7am and 10am EDT, especially in central Louisville.  Five inches of rain fell in 90 minutes from 7:45am to 9:15am, and rainfall rates up to an astounding 8.80 inches per hour were reported.

There were no fatalities or injuries.  A woman and two children were trapped and then rescued in New Albany.  Ten kittens and a dog at the metro animal services shelter in Louisville drowned when the building flooded.

In Louisville, nearly 200 people were rescued by emergency workers from the tops of cars and houses.  About 50 people were rescued by boat from a University of Louisville administrative office building.  Two children were pulled from a swollen creek when neighbors saw them get swept away as they walked too close to the stream.  Water was reported up to several feet deep in parts of Louisville.  Cars were submerged in a downtown parking lot.  Major flooding affected Churchill Downs and surrounding neighborhoods.  Interstates 65 and 264 were closed.  Floodwaters poured into homes and engulfed Louisville's main public library downtown, several area hospitals, horse barns at Churchill Downs, and the University of Louisville campus.  Thousands of books were destroyed at the Louisville downtown library, with a million dollars in damage.

Other water rescues were also reported in New Albany as well as in Sellersburg.  Massive flooding occurred in New Albany, where cars were set alfoat.  Up to three feet of water was on the streets of Jeffersonville, stalling vehicles.  Water entered homes and businesses in Lanesville.

Officially at Standiford International Airport (SDF), 4.53 inches of rain fell, which broke the old record for highest rainfall in a single day in August (set back in 1879).  Three inches of that rain fell in just one hour.

Dozens of flood warnings and statements were issued by the Louisville office of the National Weather Service.  The average time between the issuance of a flood warning and the beginning of flooding was 63 minutes.  The weather office received e-mails from the public thanking the meteorologists for issuing the flood products in a timely manner to give people ample warning of the unfolding disaster.

National Safety Council article - Slow Down: Back to School Means Sharing the Road

8/8/2017 (Permalink)

School days bring congestion: Yellow school buses are picking up their charges, kids on bikes are hurrying to get to school before the bell rings, harried parents are trying to drop their kids off before work.

It's never more important for drivers to slow down and pay attention than when kids are present – especially before and after school.

If You're Dropping Off

Schools often have very specific drop-off procedures for the school year. Make sure you know them for the safety of all kids. More children are hit by cars near schools than at any other location, according to the National Safe Routes to School program. The following apply to all school zones:

  • Don't double park; it blocks visibility for other children and vehicles
  • Don't load or unload children across the street from the school
  • Carpool to reduce the number of vehicles at the school

Sharing the Road with Young Pedestrians

According to research by the National Safety Council, most of the children who lose their lives in bus-related incidents are 4 to 7 years old, and they're walking. They are hit by the bus, or by a motorist illegally passing a stopped bus. A few precautions go a long way toward keeping children safe:

  • Don't block the crosswalk when stopped at a red light or waiting to make a turn, forcing pedestrians to go around you; this could put them in the path of moving traffic
  • In a school zone when flashers are blinking, stop and yield to pedestrians crossing the crosswalk or intersection
  • Always stop for a school patrol officer or crossing guard holding up a stop sign
  • Take extra care to look out for children in school zones, near playgrounds and parks, and in all residential areas
  • Don't honk or rev your engine to scare a pedestrian, even if you have the right of way
  • Never pass a vehicle stopped for pedestrians
  • Always use extreme caution to avoid striking pedestrians wherever they may be, no matter who has the right of way

Sharing the Road with School Buses

If you're driving behind a bus, allow a greater following distance than if you were driving behind a car. It will give you more time to stop once the yellow lights start flashing. It is illegal in all 50 states to pass a school bus that is stopped to load or unload children.

  • Never pass a bus from behind – or from either direction if you're on an undivided road – if it is stopped to load or unload children
  • If the yellow or red lights are flashing and the stop arm is extended, traffic must stop
  • The area 10 feet around a school bus is the most dangerous for children; stop far enough back to allow them space to safely enter and exit the bus
  • Be alert; children often are unpredictable, and they tend to ignore hazards and take risks

Sharing the Road with Bicyclists

On most roads, bicyclists have the same rights and responsibilities as vehicles, but bikes can be hard to see. Children riding bikes create special problems for drivers because usually they are not able to properly determine traffic conditions. The most common cause of collision is a driver turning left in front of a bicyclist.

  • When passing a bicyclist, proceed in the same direction slowly, and leave 3 feet between your car and the cyclist
  • When turning left and a bicyclist is approaching in the opposite direction, wait for the rider to pass
  • If you're turning right and a bicyclists is approaching from behind on the right, let the rider go through the intersection first, and always use your turn signals
  • Watch for bike riders turning in front of you without looking or signaling; children especially have a tendency to do this
  • Be extra vigilant in school zones and residential neighborhoods
  • Watch for bikes coming from driveways or behind parked cars
  • Check side mirrors before opening your door

By exercising a little extra care and caution, drivers and pedestrians can co-exist safely in school zones.

National Safety Council article

SERVPRO Wants You to Be Safe

8/7/2017 (Permalink)

Fire Damage SERVPRO Wants You to Be Safe Change smoke alarm batteries every year unless it has a long-life battery.

It’s almost time to close up the house and get ready for winter. It’s also a good time to go over some fire safety tips to make sure your family stays safe this winter. The American Red Cross provides a handy fire safety checklist. Here are some of their tips:

Cooking Safety
“Keep an eye on what you fry.” Stay in the kitchen when frying,grilling, or using an open flame

Smoking Safety
Never smoke in bed.

Children Playing
Matches and lighters are locked away.

Fireplaces, Space Heaters, Baseboards, etc.
“3 feet from the heat.” Furniture, curtains, dish towels, and anything that could catch fire are at least 3 feet from any type of heat source.

Electrical and Appliance Safety
Large and small appliances are plugged directly into wall outlets.

Smoke Alarms
Change smoke alarm batteries every year unless it has a long-life battery.
Replace smoke alarms every ten years.
Test your smoke alarms each month. If they’re not working, they can’t get you out the door.

Home Fire Escape Plan
At least twice a year, practice your fire escape plan with all your family members.
Practice makes perfect! After each fire drill, mark down your escape time.

What’s Your Escape Time?
Make sure everyone can escape in two minutes or less.

SERVPRO of East Louisville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We proudly service many communities in the East Louisville. Call (502) 897-3608.